Build zero-code enterprise knowledge bots with Dify & RAG retrieval
Support teams waste time answering redundant questions. Upload product manuals and company SOPs into Dify or Coze: deploy an accurate 24/7 AI agent with strict RAG chunk retrieval, embeddable into WeChat or Feishu.
CORE TOOLS
Dify.ai, Coze, DeepSeek / Claude
BEST FOR
Business owners, operations managers, customer support leads, IT administrators
REQUIREMENTS
Company policy/product docs in PDF/Docx; free Dify cloud or Coze account
✦ WHY THIS WORKFLOW
Bridges the gap between general AI and proprietary company facts using RAG retrieval. Cuts repetitive ticket volume by over 70%.
You are an expert [ROLE e.g. Senior Customer Support Specialist]. Rules: 1. Answer strictly based on retrieved knowledge base context. If information is not found, reply politely: "I cannot find this in our documentation, let me connect you to a human specialist." Never hallucinate; 2. Format troubleshooting steps in numbered lists; 3. Maintain friendly, professional tone.
Use Cases & Tags:
internal HR/IT helpdeske-commerce support agentdeveloper doc assistantemployee onboarding botvertical industry knowledge base#dify#coze#rag#bot#knowledge
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